Ramsay Health Care has not been able to reach agreement on a new contract with health insurer Bupa. Please click here to access the Protect Your Cover website which contains more information for impacted Bupa patients and their doctors.
Albany Creek resident Karen and Ferny Hills resident Ellen and have both worked at North West Private Hospital for decades and say it’s the caring local community that keeps them there.
“It’s the sense of family… it’s a tight knit community and we look after each other. I have patients coming back and looking out for me and it’s just lovely having that connection.”
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Watch this showcase of what our hospital has to offer.
See where to park and how to enter North West Private Hospital.
Our Net Promoter Score:
Net Promoter Score surveys help us to understand how well we are meeting patient expectations, and to identify any areas needing improvement.
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We have made it easier for consumers to find and understand information about our excellent patient outcomes and initiatives.
We have introduced initiatives such as the Ramsay Rule and the Speak Up For Patient Safety Program, to promote patient safety and maintain high standards of care.
Ramsay Health Care's slogan "People Caring for People" was developed over 25 years ago and has become synonymous with the way we operate our business. We recognise that we operate in an industry where "care" is not just a value statement, but a critical part of the way we must go about our daily operations in order to meet the expectations of our customers - our patients and our staff.
