Booking and Before Your Stay
We look forward to welcoming you at North West Private Maternity.
If you haven’t already, download our free Maternity Information Pack which provides valuable insights.
We encourage to attend a
tour of our Maternity Unit or contact us for more information on
(07) 3353 7825 or
KMM.NWB@ramsayhealth.com.au
Booking in
| 1 |
Confirm your pregnancy with your GP and request a referral to the obstetrician of your choice at North West Private Hospital. You can view a list of our obstetricians here. |
| 2 |
Check with your private health fund that you are insured for obstetric care and your level of cover includes care for your baby should they need our Special Care Nursery. Different policies have different inclusions and exclusions and not all admission types may be covered. For example, if you are expecting a multiple birth, you will definitely need family cover, as a second or subsequent baby requires admission as an individual.
Out of pocket costs and rates for self-funding are available should you choose North West Private Hospital regardless of your level of cover. You can read more about costs below on this page.
|
| 3 |
Your Obstetrician will give you information on how to book in to the hospital |
| 4 |
Complete the North West Private Hospital online admission form to confirm your booking.
|
We offer the convenience of online admission to enable you to provide your details at a time that suits you. You’ll need the following information handy when you fill in your form:
- Personal/Next of Kin details
- Medicare card number
- Funding details (eg. private health insurance or self funding)
- Relevant item numbers if these were provided by your doctor’s rooms
If you have any problems completing your form online please contact Ramsay Health Hub Customer Care on 1800 716 688, or email ramsayhealthhub@ramsayhealth.com.au. Customer care is open 24/7.
Cost considerations
Private health insurance – are you covered?
Confirmation of your private health fund details is your responsibility as a patient. If you are a member of a health fund it is important to contact your fund prior to your admission and seek to confirm the following:
That your level of private health insurance adequately covers the cost of the procedure and accommodation, as outlined in the Online Admission Form, for example:
- Is your newborn baby covered by the policy eg, if your baby needs to be admitted to the Special Care Nursery?
- Is an excess payable for this admission?
If you have had private health insurance for less than 12 months your fund may not accept liability for the costs of this admission, for example:
- If you have not served the required waiting period imposed by your health fund. This may be important, particularly with regard to the date you joined and when the fund will fully cover your pregnancy-related condition, admission and delivery.
- If your condition or any symptoms of your condition existed prior to you joining the fund. If there is a question regarding pre-existing symptoms or conditions your health fund has the option to obtain details regarding these from your GP or specialist.
Other fees and charges
Pharmacy and pathology, imaging and x-ray may attract an additional fee. Please note that the anaesthetist, paediatrician and other allied health professional will send you a separate invoice for any services they provide while you are in hospital. Please check with your health fund if you are unsure whether these fees are covered.
Payment procedures
Private patients – the portion of your estimated hospital account not covered by your health fund − eg, an excess − must be paid on admission. Any additional costs incurred during your stay are payable prior to discharge eg, discharge pharmacy costs and some investigations.
Uninsured patients – total payment (aside from any ancillary charges) is required 6 weeks prior to your admission. Your admission may be refused if payment is not complete.
Other costs which may be incurred during your stay are payable on discharge. Please bring provision for payment of these fees when you come to hospital.
Payment can be made by cash, credit card (except Diners and American Express) or EFPTOS (please check your daily withdrawal limit).